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Amman, Jordan, UNICEF, Middle East and North Africa Region, 1986 Feb 28. xi, 98 p.This handbook is intended help improve the effectiveness of development programs through the appropriate use of communication and social marketing strategies and techniques. UNICEF developed the handbook in order to better utilize communication and social marketing in the achievement of Child Survival and Development goals. The handbook has 3 functional uses: it can serve as a guide for planning and implementing development programs; it can be used as an evaluation and monitoring tool by both program administrators or outside evaluators; and it can serve as a textbook in training workshops designed to improve communication skills -- particularly with respect to public health issues. The handbook begins with an conceptual discussion of communication and social marketing. The handbook then provides 10 interdependent modules involved in the development of a communication or social marketing program: problem identification, audience analysis, examining social factors, identifying obstacles, setting objectives, developing a strategy, material production, pretest and piloting, launching and monitoring, and evaluation. Additionally, the handbook contains the following appendices that can be useful in fulfilling one the handbook's 3 functions: exercises, a sample of a survey questionnaire, a sample of a pretest questionnaire, a sample of a moderator's guide for a focus-only group, request for proposals, a sample request for proposals, a sample of a proposal evaluation sheet, audit of evaluation research, an assessment checklist for research and evaluation reports or proposals, a checklist of contract provisions, media selection and mix matrix, and other additional aids.