Title: Handbook of training evaluation and measurement methods.

POPLINE Document Number: 048288

Author(s):

Phillips JJ

Source citation:

Houston, Texas, Gulf Publishing Company, 1983. xi, 316 p.

Abstract:

This handbook provides the tools necessary for the professionals in the field of human resource development (HRD) to evaluate their programs. Using a systematic format, the handbook presents the information from a practical perspective, including examples and illustrations. It is based on actual experience, and each technique/idea has been tested and proven. The 1st part of the book outlines the importance of measurement, documenting recent trends toward measurement. The handbook's 2nd part includes the necessary steps to prepare for evaluation. It discusses useful techniques for developing a results-oriented approach in the organization as well as an 18-step results-oriented model. The chapters on evaluation design cover evaluation instruments, participant selection, the overall evaluation strategy, and program costs. The next set of chapters describe methods of data collection, presenting the most effective techniques for the collecting soft and hard data. Other topics covered include techniques for analyzing the data after collection, approaches to measuring the return on HRD, and evaluation of outside resources. The final section of the handbook deals with the management influence on both program results and communicating results. This handbook will show its readers how to: assess the attitude toward results in one's organization; define the purposes of evaluation; develop programs with an emphasis on getting results; design instruments to use in program evaluation and measurement; select the optimum evaluation strategy; determine the costs of HRD programs; compare and select the most effective and efficient data collection methods; analyze evaluation data collected from HRD programs; assign dollar values to HRD program data; evaluate the use of outside resources such as seminars, consultants, and packaged programs; improve management commitment and support for the HRD functions; get management involved in the HRD process; and communicate the results of HRD programs.

Keywords:

Training Programs
Education
Program Evaluation
Health Services Administration
Organization and Administration
Delivery of Health Care
Evaluation Methodology
Research Methodology
Data Collection
Communication
IEC
Administrative Personnel
Health Personnel
Data Analysis
Manual
Programs
Management
Health
Evaluation
Program Activities